Technology services built around your business — not a generic package.
RavenTech provides IT services across the full range of what a business needs — from day-to-day technical support to executive-level technology strategy. Every engagement starts with your environment, your goals, and your constraints, not a predetermined tier you're expected to fit into.
Foundational Support
The operational backbone of business IT — reliable, responsive support for the systems and people your business depends on every day. Services in this group are available on an hourly or managed basis, with no minimum commitment required to get started.
General Technical Services
Day-to-day technical support billed by the hour — troubleshooting, setup, configuration, onboarding and offboarding, and hands-on help from people who build real familiarity with your environment over time.
Remote Support
Secure, on-demand remote access for issues that don't need an on-site visit — most day-to-day technical problems resolved quickly, without waiting for a technician to travel to you.
Managed Services
Proactive, ongoing support for your systems, users, and devices — monitoring, maintenance, help desk, vendor management, and software licensing — structured as a predictable monthly engagement rather than reactive hourly calls.
Training
Practical technology training for staff — security awareness, software proficiency, onboarding orientation, and custom programs for specific gaps — delivered 1:1 or in groups, remotely or on-site.
Consulting and Advisory
Expert consulting across the technology decisions that carry real strategic and financial weight. Services in this group are billed at our consulting and advisory rates, scoped to the size and complexity of each engagement.
Security and Compliance
Risk assessments, compliance auditing against frameworks like HIPAA and PCI, software licensing review, and tailored remediation planning — structured to give you a clear picture of where you stand before something forces the question.
Infrastructure and Cloud
Cloud migration planning, hybrid and on-premise strategy, infrastructure assessment and modernization, and new business setup — designed around where your business is actually headed, not where it was.
Technology Advisory
Executive-level technology strategy, IT budget planning, vendor and contract negotiation, roadmapping, and board-level advisory — for organizations that need that judgment without a full-time hire.
Software Architecture
Custom software design and development for businesses whose needs have outgrown off-the-shelf products — from architecture consulting and legacy system evaluation to full custom builds and integrations.
Expert Witness Services
Litigation support and expert testimony on technical matters — case assessment, written expert reports, deposition and trial testimony, and behind-the-scenes technical guidance for legal teams.
Continuity and Resilience
Planning and preparation for the disruptions that can't be prevented — only survived well. Services in this group are scoped and quoted based on organizational complexity and recovery requirements.
Business Continuity Planning
A documented, tested plan for how your business keeps functioning during a disruption — critical functions, backup processes, communication plans, and decision frameworks your team can actually use when something goes wrong.
Disaster Recovery Planning
A recovery plan built around your specific systems, data, and recovery time requirements — closing the gap between what you think is recoverable and what actually is.
Schedule a Consultation
Not sure which service fits what you're dealing with? That's what the first conversation is for.
Most engagements start with a brief scoping call — no commitment required, no obligation to buy anything. We'll tell you honestly what makes sense for your situation.